Privacy Policy

Last updated: August 18, 2026

Tatro Creative (“Tatro Creative,” “we,” “us,” or “our”) respects your privacy and is committed to explaining how we collect, use, disclose, and protect information when you visit tatrocreative.com, contact us, use our services, or purchase products through our website.

This Privacy Policy applies to information collected through our website, online store, forms, communications, advertising activities, and related digital services.

1. Information We Collect

Depending on how you interact with our website and business, we may collect the following categories of information.

Information You Provide Directly

You may voluntarily provide information when you:

  • Submit a contact form
  • Request a quote or consultation
  • Contact us by email
  • Subscribe to an email list
  • Purchase a product
  • Create an account
  • Submit information through a service inquiry
  • Communicate with us regarding a project or order

This information may include your name, email address, phone number, business information, billing information, shipping information, project details, and other information you choose to provide.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Approximate geographic information
  • Referring website
  • Pages visited
  • Time spent on pages
  • Links or buttons interacted with
  • General website usage information
  • Date and time of visits
  • Technical information about your device and connection

This information may be collected through cookies, pixels, tags, scripts, analytics technologies, and similar technologies.

2. How We Use Information

We may use information we collect to:

  • Respond to inquiries
  • Provide quotes and consultations
  • Communicate with clients and customers
  • Provide and manage creative services
  • Process orders and payments
  • Fulfill and ship products
  • Provide customer support
  • Improve our website and services
  • Understand website traffic and visitor behavior
  • Measure advertising and marketing performance
  • Develop and improve content
  • Send marketing communications when permitted
  • Detect and prevent fraud, abuse, and security issues
  • Maintain website functionality
  • Comply with legal obligations
  • Protect our rights and property

3. Cookies, Pixels, and Similar Technologies

We may use cookies and similar technologies to operate our website, understand visitor behavior, remember preferences, analyze performance, and measure advertising effectiveness.

These technologies may include:

  • Essential website cookies
  • Analytics cookies
  • Advertising cookies
  • Conversion tracking pixels
  • Remarketing or retargeting technologies
  • Session recording and behavioral analytics
  • Local storage and similar technologies

For more information, please review our Cookie Policy.

4. Microsoft Clarity

We may use Microsoft Clarity to understand how visitors interact with our website.

Clarity may collect information about visitor interactions, including pages viewed, clicks, scrolling behavior, navigation patterns, and other website activity. Clarity may use cookies and similar technologies and may provide session recordings or heatmaps that help us understand how our website is being used.

We use this information to identify usability issues, improve website design, improve content, and understand general visitor behavior.

Microsoft may process information collected through Clarity according to its own privacy practices and policies.

5. Advertising and Marketing

We may use third-party advertising and marketing platforms to promote Tatro Creative, our services, products, and content.

These platforms may use cookies, pixels, tags, or similar technologies to:

  • Measure advertising performance
  • Understand which advertisements lead to website visits or conversions
  • Create audiences
  • Deliver relevant advertisements
  • Measure interactions with advertisements
  • Support remarketing or retargeting campaigns

Depending on the platforms we use, these technologies may include services provided by companies such as Google, Meta, Microsoft, and other advertising or marketing providers.

Third-party platforms may collect and process information according to their own privacy policies.

6. How We Share Information

We may share information with trusted third-party service providers that help us operate our business and website.

These providers may include:

  • Website hosting providers
  • Payment processors
  • E-commerce platforms
  • Shipping providers
  • Email and communication platforms
  • Customer relationship management systems
  • Analytics providers
  • Advertising platforms
  • Website security providers
  • Professional advisors
  • Technology and software providers

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, users, property, or business.

We do not sell your personal information as a standalone mailing list or customer database.

7. Payments

If you purchase products through our website, payment information may be processed by third-party payment processors.

Your payment information may be subject to the privacy policy and terms of the applicable payment provider.

Tatro Creative does not have access to or store your complete credit or debit card number.

8. Email Communications

If you voluntarily subscribe to receive emails from Tatro Creative, we may use your email address to send newsletters, promotions, updates, educational content, service information, or other communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications or by contacting us.

Transactional or service-related communications may still be sent when necessary to fulfill an order, provide a requested service, or communicate regarding an active business relationship.

9. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements, and complying with legal obligations.

Retention periods may vary depending on the type and purpose of the information.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

11. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps.

12. Your Privacy Choices

Depending on your location and applicable law, you may have rights regarding personal information we hold about you.

These rights may include the ability to:

  • Request access to certain personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Opt out of certain marketing communications
  • Manage cookie or tracking preferences
  • Request information about how personal information is used or shared

Some rights may be subject to applicable legal exceptions.

To make a privacy-related request, contact us using the information below.

13. Do Not Track

Some browsers provide a “Do Not Track” setting.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to all such signals.

Where legally required, we will honor applicable browser-based or global privacy control signals in accordance with applicable law.

14. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment providers, or other services.

We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technology, services, or legal requirements.

When changes are made, we will update the effective date at the top of this page.

16. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact:

Tatro Creative
Knoxville / Maryville, Tennessee
United States

Website: tatrocreative.com

Email: Contact Tatro Creative through the contact information provided on our website.

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